2 SMARTMUSEUM requirements towards the user devices
As defined at D1.1, two main scenarios will be supported by the SMARTMUSEUM solution:
Inside scenario – user visiting a museum. This scenario may include outside tours on
territory of the museum when artifacts or other OOIs are equipped with RFID tags or
numbered. Main communication method for databases is wireless LAN, user device
shall be optimized for multimedia applications.
Outside scenario – the user is making an outside tour (for example in a city, or
visiting some cultural heritage areas) and he/she is identifying large objects. This
scenario assumes that user carries personal cellular phone which may not have RFID
reader and has GPS/Galileo receiver instead. Main communication method is GPRS or
other paid service.
Due to the present technological limitations, especially regarding high-end NFC
phones/MIDs, for short term applicability of SMARTMUSEUM solution two different
devices will be used:
1. User device for museums - This device will be museum owned as traditional audio
guide device with extensive multimedia capabilities and HF RFID support. The device
shall be optimized for maximum multimedia performance as requested by user needs
evaluation
2
and therefore should have powerful processor, standard user interfaces and
durable design. After the project end those devices will be used continuously at
participating museums.
2. User owned SM device – This device is a conventional smartphone with GPS/Galileo
receiver, owned by the SM user that supports and contains the SM software and can
be used at any museum supporting the SM solution and for finding other OOIs. HF
RFID support is additionally recommended, not obligatory feature. A typical
smartphone should be selected to validate the SMARTMUSEUM solution
applicability in everyday life.
2.1 Evaluation of user and museum needs
The user needs evaluation is shown in Table 1. Around 80 persons were interviewed. M-
AWG represents average rating of IMSS and HM representatives. HM-Pro shows average of
selected professionals (curators, art historians, enthusiasts) interviewed at HM. U-AWG
represents rates of nonprofessionals (members of SM teams, walk-in tourists).
The analyze can be concluded as:
• both users and service providers are interested in getting/offering suggestions to
related items, other places of similar topics,
• users and service providers are interested in optimal visit plans,
2 http://smartmuseum.eu/wiki/index.php/WP1
Grant Agreement Number: FP7-216923
Acronym: SMARTMUSEUM
Project title: Cultural Heritage Knowledge Exchange
Platform
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